Privacy policy

Copyright Notice

All content on this website is copyright protected and the exclusive property of Courtney Hickling. No content may be used, copied, shared, or distributed without the express written consent of Courtney Hicking. If you wish to share excerpts, links, or pieces of information, you must provide express and clear credit to Courtney Hickling with a link or direction to this website.

Comment Policy

At CourtneyHickling.com, we value an open and supportive environment for all our visitors. We ask that you keep your comments respectful and constructive. Please avoid using offensive language, making personal attacks, or posting spam. We have a spam blocker in place to help maintain the integrity of our comment section. Courtney Hickling does not review, edit, or filter comments before they appear on the website.

Comments reflect the opinions of the individuals who post them, not necessarily those of Courtney Hickling, her agents, or affiliates. Courtney Hickling reserves the right to delete or edit any comments that violate this policy. Additionally, she may use comments posted on this website in promotional materials without prior notice.

By posting a comment, you grant Courtney Hickling a non-exclusive license to use, reproduce, edit, and share your comment in any form, media, or format. Posting a comment on this site means you agree to this policy.

To report any information or comments that violate this policy, please email us at contact@courtneyhickling.com.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you access or use our website and services (collectively, “Services”).

Who We Are:

Courtney Hickling, owner of CourtneyHickling.com, acts as the data controller for your personal information.

Information we collect:

You can browse our website without revealing any personal information. However, when you use certain features (such as signing up for newsletters, filling out forms, or making purchases), we may collect information including:

Personal details: name, email, address, phone number, payment details.
Device information: IP address, browser type, time zone, and cookies.
Usage data: pages visited, referring websites, and interactions with the site.

We may also collect information from third-party sources, such as social media platforms or our partners.

In some cases, we may gather information from third-party sources, including social media platforms or our business partners. This information may include your demographic details (such as age or gender), device information, location data (such as city or state), and online behavior (such as your engagement with our social media content).

Use of Information:

We use the information we collect to:

Create and manage user accounts.
Process and fulfill orders, including shipping and customer service.
Send newsletters, updates, and promotional materials (with your consent, where required).
Respond to your inquiries and provide support.
Improve and personalize your experience on our website and services.
Analyze how visitors interact with our website and services, so we can improve our offerings and understand usage trends.
Enforce our website policies, comply with legal obligations, and protect our rights and the safety of our users.

We only process your personal information when we have a valid legal basis to do so, such as your consent, to fulfill a contract, to comply with legal obligations, or to support our legitimate business interests.

Cookies and Tracking:

We use cookies to personalize your experience, enhance security, and gather analytics. They help us remember your preferences, understand how you use our site, and tailor content to better suit your needs.

Our website may use the following types of cookies:

Essential cookies: Required for the basic functionality of the site, such as remembering login information or keeping your shopping cart active.
Performance cookies: Collect anonymous data about how visitors use our site to help us improve performance and user experience.
Functional cookies: Remember choices you’ve made, such as language preferences or region-specific content.
Targeting/advertising cookies: Track your browsing habits to deliver more relevant advertising content.

You can control or delete cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Information Security:

We take the security of your personal information seriously. We store your data on computer servers in a secure environment protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards—including SSL encryption for sensitive data, secure login processes, and controlled access to data—to protect the integrity and confidentiality of your information.

However, it’s important to understand that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. We encourage you to take steps to protect your own information, such as choosing strong passwords and keeping them confidential.

Privacy of Children:

We are committed to protecting the privacy of children. We do not knowingly collect or process personal information from individuals under the age of 18. If you are under 18, please do not submit any personal data through our website or services.

If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information promptly. If you believe that a child under 18 has provided personal information to us, please contact us at contact@courtneyhickling.com so we can address the issue.

Social Media Features:

Our website and services may include social media features, such as buttons or embedded content from Facebook, Instagram, LinkedIn, and Twitter (collectively, “Social Media Features”). These features may collect information, such as your IP address, and track the pages you visit on our site. They may also set cookies to enable the Social Media Features to function properly.

Social Media Features are either hosted directly on our website or by their respective providers. The privacy policies of the providers govern your interactions with these features. We encourage you to review their policies to understand how they collect, use, and protect your personal information.

When you engage with our social media pages (such as by commenting, liking, or sharing posts), we may also have access to information you choose to share through these interactions. We will treat any such information in line with this Privacy Policy.

Data Retention:

We retain your personal information for as long as necessary to provide our services, fulfill our contractual obligations, meet legal requirements, resolve disputes, and enforce our policies. The specific retention period depends on the type of information and the purpose for which we collect it.

For example:

Account and order information: We retain this data as long as your account is active and for as long as necessary to comply with legal or tax requirements.
Marketing preferences: We keep your marketing preferences until you opt out.
Communications and support inquiries: We retain these records to address any ongoing support or inquiries you may have and to improve our services.

After the retention period expires, we delete or anonymize your personal data. In some cases, we may retain aggregated data that does not identify you personally for analytical purposes.

Sharing and Disclosure:

We may share your personal information in the following ways:

With service providers: We share your information with trusted service providers who help us operate our website and services. These may include hosting providers, payment processors, email delivery services, analytics providers, customer support tools, and marketing partners. These providers are authorized to use your information only as necessary to provide their services to us and must adhere to privacy standards consistent with this policy.
For legal reasons: We may disclose your personal information if required by law, regulation, or legal process, such as to comply with a subpoena or court order. We may also share your information when we believe it is necessary to:
- Protect our rights, safety, and property.
- Enforce our site policies or investigate suspected fraud or illegal activities.
- Respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In business transfers: If we are involved in a merger, acquisition, sale of assets, or similar business transaction, your personal information may be transferred as part of that process. We will notify you of any such change in ownership or control of your personal data.
With your consent: We may share your information for other purposes, but only with your explicit consent.

We do not sell your personal information to third parties.

We ensure that all third-party recipients of your personal data respect its confidentiality and handle it in accordance with applicable data protection laws. Whenever possible, we share only the minimum amount of information necessary to fulfill the intended purpose.

Legal Disclosure:

We may disclose your personal information if required by law or in response to valid requests by public authorities (such as a court or government agency). We may also disclose your personal information in good faith when we believe it is necessary to:

Protect our rights, your safety, or the safety of others.
Investigate fraud.
Respond to a government request.
Enforce our site policies and comply with legal obligations.

International Transfers:

Depending on your location, we may transfer, store, or process your personal information outside your country of residence, including in the United States and Canada. These countries may have different data protection laws than your own. We take steps to ensure that any transfers of your personal data comply with applicable data protection laws and maintain the security and confidentiality of your information.

For example, when we transfer personal data from the European Economic Area (EEA) to countries outside the EEA, we implement safeguards such as standard contractual clauses or rely on other approved mechanisms to ensure that your rights and protections travel with your data.

We strive to ensure that all parties who receive your personal information uphold the same high standards of data protection and privacy as we do.

Spam Blocker:

To maintain a safe and respectful environment for all visitors, we use a spam blocker to monitor and manage the content posted in comments, forms, and other interactive areas on our website. The spam blocker helps us identify and filter out automated spam submissions, suspicious activity, and irrelevant or harmful content before it appears publicly.

While the spam blocker works to reduce spam, it does not filter or edit comments for opinions, views, or content beyond automated spam detection. If you notice any inappropriate content that our spam blocker has missed, please contact us so we can address it promptly.

Your Rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

California Privacy Rights:

If you are a California resident, you have the right to:

Know what personal information we collect and how we use it.
Request the deletion of your personal information.
Opt out of any sale of personal information.

We do not sell personal information, but we respect your rights under the California Consumer Privacy Act (CCPA).

Data Subject Request:

To exercise your rights or manage your personal information, please submit your request to contact@courtneyhickling.com.

Email Marketing:

We may use your email address to send you newsletters, updates, and other marketing communications that we think may be of interest to you. These emails may include information about new products, services, or special offers.

You can choose to subscribe to or unsubscribe from these emails at any time. All marketing emails we send will include clear instructions on how to unsubscribe or manage your preferences. If you choose to opt out, we will remove you from our mailing list, but you may still receive transactional or service-related emails necessary for managing your account or completing a purchase.

We respect your inbox and will not share your email address with third parties for their marketing purposes without your explicit consent. Any third-party service providers we use to send emails on our behalf (such as email marketing platforms) are required to keep your information secure and use it only for the purposes for which we request.

If you have any questions or concerns about our email marketing practices or if you would like to update your communication preferences, please contact us at contact@courtneyhickling.com.

Links to Other Websites and Affiliate Links:

Our website may contain links to other websites, resources, or services that are not owned or controlled by Courtney Hickling or CourtneyHickling.com. These links are provided for your convenience and to offer additional information or services that we believe may be helpful or relevant to you.

Please be aware that when you click on these links and leave our website, we are not responsible for the privacy practices, security, or content of those third-party sites. We encourage you to review the privacy policies of every site you visit to ensure you understand how they collect, use, and protect your personal information.

Additionally, some of the links on our website may be affiliate links. This means that if you click on the link and make a purchase or complete an action, we may receive a small commission or other compensation at no additional cost to you. Affiliate links help support our work and allow us to continue providing valuable content.

We only use affiliate links for products or services that we genuinely believe in and that align with our values. However, please note that the privacy and data practices of these third-party sites or services are beyond our control, and they may have their separate policies.

If you have any concerns about these links or how third-party sites may use your personal data, please let us know, and we will be happy to assist you.

Payment Processing:

When you purchase products or services through CourtneyHickling.com, you may be required to provide payment information such as your credit card details, billing address, or other financial information. We utilize trusted third-party payment processors to securely handle these transactions and ensure that your payment information remains protected.

These third-party payment processors process your payment information in accordance with the latest security standards, such as PCI-DSS (Payment Card Industry Data Security Standard) compliance. All sensitive and private data is exchanged over SSL-secured communication channels and encrypted to protect your information.

We only share the payment data necessary to complete your transactions and to manage refunds, disputes, or other payment-related issues. We do not store or process your payment information on our servers directly.

Please note that these third-party payment processors have their privacy policies, which govern how they collect and use your information. We encourage you to review their policies before submitting your payment details.

If you have any questions or concerns regarding payment processing, please contact us at contact@courtneyhickling.com.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Data Breach:

We take the security of your personal information seriously. If we become aware of a data breach that compromises the security, confidentiality, or integrity of your personal information, we will take prompt action in accordance with applicable data protection laws.

Depending on the nature and severity of the breach, we may:

Investigate the breach and take steps to mitigate its impact.
Notify affected individuals if we believe there is a reasonable risk of harm.
Cooperate with law enforcement or regulatory authorities as required.
Provide guidance on how you can protect yourself from any potential harm.

We are committed to keeping you informed throughout the process and will communicate any necessary updates in a timely manner.

If you believe that your personal information has been compromised while using our website or services, please contact us immediately at contact@courtneyhickling.com so we can investigate and address the issue.

Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will post an updated date and notify you as appropriate. By continuing to use our website and services, you agree to these updates.

Your Consent:

By using CourtneyHickling.com and providing your personal information, you agree to this Privacy Policy.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@courtneyhickling.com.

Cookie Policy

This Cookie Policy ("Policy") describes what cookies are and how they’re used by the CourtneyHickling.com website ("Website" or "Service") and any related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User," "you," or "your") and the Website owner ("Operator," "we," "us," or "our"). If you’re entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy. In that case, the terms "User," "you," or "your" refer to the entity. If you don’t have such authority, or if you don’t agree with the terms of this Policy, you must not accept this Policy and may not access or use the Website and Services. Please read this Policy to understand the types of cookies we use, the information we collect with cookies, and how we use that information. It also explains your choices for accepting or declining cookies. For more information on how we use, store, and secure your personal data, please see our Privacy Policy.

What are cookies?

Cookies are small text files that websites save on your computer or other devices when you load them in a browser. They’re widely used to help websites remember you and your preferences, either during a single visit (with "session cookies") or across multiple visits (with "persistent cookies").

Session cookies are temporary and expire when you close your browser. They’re used during your current visit to help navigate the Website and use its features.
Persistent cookies remain on your device after you close your browser or restart your computer. They remember your preferences and settings to provide a consistent and efficient experience when you visit the Website and Services.

Cookies can be set by the Website ("first-party cookies") or by third parties, such as those who provide advertising, analytics, or other services ("third-party cookies"). These third parties can recognize you both when you visit our website and when you visit certain other websites.

What types of cookies do we use?

Necessary cookies
These cookies are essential for you to browse the Website and use its features. They let us recognize that you have created an account and have logged in to access content.
Functionality cookies
These cookies let us remember your preferences and settings. For example, they enable us to remember your username and customize the Website to provide enhanced, more personal features during future visits.
Performance and analytics cookies
These cookies collect information about how you use the Website, such as which pages you visit most often. They help us understand how visitors use the site so we can improve it and offer better user experiences.

What are your cookie options?

You can control or delete cookies at any time by adjusting your browser’s settings. Most browsers accept cookies by default, but you can modify your settings to reject some or all cookies or to notify you when a cookie is set. Visit internetcookies.com to learn how to manage your cookie preferences.

Please note that if you choose to delete or disable cookies, some parts of the Website or Services may not work properly.

Changes and amendments

We reserve the right to modify this Policy at our discretion. When we do, we’ll update the revised date at the bottom of this page. We may also provide notice to you in other ways, such as through the contact information you’ve provided.

An updated version of this Policy becomes effective immediately upon posting unless otherwise noted. By continuing to use the Website and Services after the effective date of the revised Policy, you consent to the changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree with the terms of this Policy, you’re not authorized to access or use the Website and Services.

Contacting us

If you have questions, concerns, or complaints about this Policy or how we use cookies, please contact us at:

contact@courtneyhickling.com

Terms and Conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the CourtneyHickling.com website (“Website” or “Service”) and any related products and services (collectively, “Services”). This Agreement is legally binding between you (“User,” “you,” or “your”) and the Website operator (“Operator,” “we,” “us,” or “our”). If you’re entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to this Agreement, in which case the terms “User,” “you,” or “your” refer to that entity. If you do not have such authority or do not agree with these terms, you must not accept this Agreement and may not access or use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these terms. You also acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and not physically signed by you.

Accounts and Membership

If you create an account on the Website, you are responsible for keeping your account secure and for any activities that occur under your account. You must notify us immediately if you become aware of any unauthorized use of your account. We are not liable for any acts or omissions by you, including any damages resulting from them. We reserve the right to suspend, disable, or delete your account if we believe you have violated any provision of this Agreement or if your conduct may harm our reputation. If we delete your account, you may not re-register for our Services, and we may block your email and IP address to prevent further registration.

User Content

You retain ownership of any data, information, or material (“Content”) that you submit to the Website during your use of the Service. You are solely responsible for the accuracy, quality, legality, and reliability of any Content you provide. We do not claim ownership of your Content, but by submitting it, you grant us permission to access, store, reformat, display, and use it as necessary to provide our Services. We reserve the right, but not the obligation, to remove Content that we believe violates this Agreement or is harmful or objectionable. Additionally, you grant us a license to use, reproduce, adapt, publish, or distribute your Content for commercial or marketing purposes.

Adult Content

Please note that some areas of the Website may contain adult or mature content. Users under the age of 18 or not legally permitted to access such content in their jurisdiction must not access these areas. If we learn that a minor has submitted personal information or attempted to access restricted content, we will seek verified parental consent or remove the information in accordance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA).

Billing and Payments

You agree to pay all fees and charges in accordance with the pricing and billing terms in effect when payment is due. We may require verification of identity for high-risk transactions, such as providing a valid government-issued ID and a recent bank statement. We reserve the right to change prices at any time, limit or cancel orders, and refuse any order at our discretion. If we modify or cancel an order, we may notify you at the email or billing address provided during checkout.

Accuracy of Information

We strive to provide accurate and up-to-date information on the Website, but we do not guarantee its accuracy. We reserve the right to correct errors, inaccuracies, or omissions, and to update or cancel orders if information is incorrect, including after orders have been placed. We have no obligation to update information on the Website unless required by law.

Backups

We are not responsible for maintaining backups of your Content. It is your responsibility to maintain your own backups. Although we may occasionally back up data for our own purposes, we do not guarantee that any backup will be available to you.

Links to Other Resources and Affiliate Links

The Website and Services may contain links to third-party websites and resources. These links do not imply our endorsement or affiliation unless specifically stated. Some of these links may be affiliate links, meaning we may earn a commission if you purchase through them. We are not responsible for the content, practices, or policies of these third-party sites. You access them at your own risk.

Intellectual Property Rights

All intellectual property on the Website and Services—including copyrights, trademarks, and other proprietary rights—remains with us or our licensors. Using our Website and Services does not grant you any rights or licenses to reproduce or use our trademarks or other intellectual property.

Disclaimer of Warranty

You use the Website and Services at your own risk. They are provided “as is” and “as available,” without warranties of any kind. We disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose. We do not guarantee that the Services will be error-free or uninterrupted or that any defects will be corrected.

Limitation of Liability

To the fullest extent permitted by law, we and our affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or Services. Our aggregate liability to you will not exceed one dollar or the total amount you paid to us in the month before the first incident giving rise to liability. These limitations apply even if remedies fail their essential purpose.

Severability

If any part of this Agreement is held to be invalid or unenforceable, that part will be interpreted to reflect the parties’ intent as closely as possible, and the remaining provisions will remain in full force and effect.

Changes and Amendments

We may update this Agreement at our discretion and will update the effective date accordingly. We may also provide notice through the contact information you have provided. Your continued use of the Website and Services after changes take effect means you agree to the updated terms.

Acceptance of These Terms

By accessing and using the Website and Services, you acknowledge that you have read this Agreement and agree to be bound by it. If you do not agree, you are not authorized to use the Website and Services.

Contacting Us

If you have any questions, concerns, or complaints about this Agreement, please contact us at:

contact@courtneyhickling.com

This page was last updated: May 28, 2025